Frequently Asked Questions
Depending on the sealer used for the surface there are 2 strategies: a Rockstar Penetrating sealer will handle aggressive cleaning such as scrubbing and cleaning products. A surface sealer requires a gentler approach as in soft mops,vacuum and non-aggressive cleaning products. Rockstar will advise you of the correct cleaning regime for your sealer.
Always use cutting boards on marble bench tops to prevent acid burns from acid based products such as lemons, limes, tomato sauces, coca cola and champagne. Ring marks and etching marks are inevitable as marble is sensitive to many materials used in the kitchen on a daily basis. One way of minimising the effect if acid damage is to have a honed finish. Less light reflection may disguise the etching. Rockstar recommends bench tops to be restored annually.
Immediately wipe up spillage with a warm soapy water before the spillage dries.
No. Vinegar is an acid based product and will burn or etch a polished stone surface.
Apply bleach or chlorine to the sealed surface. Allow 30 minutes to react with the stain then hose off.
Rockstar can provide a complete cleaning kit or can advise if your current cleaning equipment is appropriate.
All situations are different based on use and cleaning regime employed. A rough guide: Surface Sealers should be reapplied every 3-6 months in a high traffic commercial situation and approximately every 12 months in an average domestic situation.
Since the use of Rockstar products is beyond the control of either seller or manufacturer, their only obligation shall be to replace any quantity of product which is proven defective. They cannot assume any risk or liability for results obtained, nor can they accept damages in excess of the purchase price of the product itself, which does not include labour or any consequential damages resulting from the use of this product. Determining the suitability of the product for any intended use shall be solely the responsibility of the user.